IRIS+™ Enterprise Cloud
IRIS+™ 2025.5
8 min
irisity is always looking for opportunities to provide the best features and improvements for your needs if you want to use the latest updates to the iris+ cloud, we highly recommend you read through our release content updates will be automatically applied to your system according to our policies this release will be accessible to all customers using the cloud hosted system on 17 aug during our service maintenance window what's new? investigation text based queries the investigation module introduces a new functionality text based queries this feature is best suited for users who depend on searching against varying entities on a regular basis in comparison to rule based queries, this expands the module's ability to customize and cater to those who wish to search for highly specific prompts, rather than being limited to just three general options this new search option enables users to freely use text based context to search across all available videos captured by cameras simply input any text that best describes and represents what you are looking for, and click search clicking 'search' will trigger the system to search across all videos that best match the specified prompt insights heatmap dashboards insights now offers a new addition as part of its feature offering heatmap dashboards this new addition to insights allows users to create heatmaps for cameras using line crossing and people counting each quadrant of the dashboard shows the areas with heat points, indicating which parts of the room or area have people with different dwell times this application is best used for applications that require monitoring in areas that have people loitering in certain areas for too long to learn more about how how to set up a heatmap dashboard, read more in the insights guide here support bundle for admins iris+ now offers a support bundle option, allowing sysadmins to start the system troubleshooting process on their own this feature is highly valuable for customers with users who can review logs, identifying any errors in the system before needing to reach out to the support team this improves the lead time of technical support, giving customers information straight from the system itself new data retention options for customers who require an extended duration of data backup, the iris+ system now offers beyond the 30 day limit, spanning up to 24 months this data backup extension covers investigation page console dashboard page account dashboard page device dashboard page sensors dashboard page account health events page insights page monitor page create report page audit log page what's improved? improved object detection in iris+ object detection within iris+ analytics has been improved, with improvements made towards live object tracking in real time rules additionally, updates have been made between the real time rule and the search function to reduce any latency when sending information from and to the system what's fixed? this version includes fixes for the following issues reported in production broken import calendar modal found in the calendars tab search fails to generate results beyond 25 results navigation options are missing from event videos when the event is in path view the video player fails to load the new video when navigating through events that have a heatmap view on the path and heatmap view select more cameras than what was selected by the user the beta tag placement for certain features is misaligned in the ui the watchlist images are not displaying correctly the dynamic watchlist does not allow the user to add a new person the search results in the investigation module do not return all results properly object overlays in events always show a black/blank video in the search playback anomaly rules generate black event images bandwidth drops when an analytics service is upgraded rtcp/sync time discrepancies within the genetec integration