Latest updates

updates to iris+ are typically done through system maintenance windows, generally scheduled on tuesdays at 15 00 cest when a system update is scheduled, a badge is displayed at the top right side of the screen with the set date and time for maintenance to get notified about any status updates through email, subscribe to the iris+ system maintenance page at status irisity io august 2025 what's new? allow rule migration to perimeter security (preview) available on 02 september 2025 the iris+ system will now provide an option for customers to migrate their existing rules from moving in an area to perimeter security (preview), enabling them to test out this new analytics offering without the need to add a new camera to their edge device additionally, the test alarm functionality will also now be available with the perimeter security (preview) what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts health alerts do not trigger correctly on connected cameras when analytics services stop working health alerts on the health alerts page do not sort properly on the correct pages july 2025 what's improved? edge more cameras supported per device on perimeter security (preview) available on 03 july 2025 this version of the edge device will include an update to the perimeter security (preview) feature this update will enable customers to add up to 7 cameras to an edge device running perimeter security analytics, compared to 4 cameras in the previous version as this feature is still in preview, please review the guide here june 2025 what's improved? edge cooldown time between alarms in perimeter security (preview) the perimeter security preview pop up will include updates to the cooldown time this cooldown time by default will be set to 5 seconds, with an option to set it at a maximum of 30 seconds as well the cooldown time within perimeter security behaves slightly differently than the standard rule dwell time while both handle the time duration between events, the cooldown time within perimeter security is built to reduce alarm event alerts without dropping the alarms themselves to learn more about how cooldowns work with perimeter security, read more at https //docs irisity com/iris plus cm documentation https //docs irisity com/iris plus cm documentation rule configuration test alarm the test alarm issue has been updated, with additional warnings about its functionality should the camera go offline the test alarm will attempt to generate and send but offline cameras or devices will not have a test alarm generated edge device dashboard the edge device dashboard will also undergo a general improvement, adding additional details to the edge device for easier viewing what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts the custom date range picker cannot select older dates in the portal calibration tab fails to play video may 2025 what's new? edge introducing perimeter security module we're pleased to announce that the latest edge release will introduce the newest addition to the intrusion detection features perimeter security module this perimeter security module is an advanced class of intrusion detection rules, dedicated to operations that require a higher degree of motion detection on sites this release will be the first version to introduce this module in its preview format this preview format will give customers an introduction to this new feature as more of its functionalities are in development to learn how to use perimeter security, review the user guide here updated health alerts page irisity feels that you should be educated and empowered to take action when issues arise this new health alerts page allows customers to self diagnose and self resolve problems reported from their devices, reducing any wait time in between for a fix health alerts and warnings from devices and cameras will now be sorted in a newly designed health alerts page each alert is organized with relevant information on relevant steps to resolve issues before additional assistance is required each health alert is equipped with impact on your iris+ operation when this health alert is active a recommendation on the actions to take link to iris+ cm's troubleshooting guide link to iris+ cm's health alert glossary what's improved? improvements to the general ux and usability of the system are now available in the portal this release focused on improving navigation across modules when a user is context switching across the portal for example, when moving between the admin module and the tree view, you can expect that each transition will include additional breadcrumbs you can follow this allows you to go between modules without needing to remember where you were last in addition to the general ux improvements, the portal's responsiveness was also upgraded as part of this release's improvement priorities this includes improvements to module sizing, which accommodates users operating the portal with smaller screens what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts no display for inactive and suspended sensors wrong data from different cameras occasionally presents itself when switching cameras flickering of the video stream/camera switching lags before the stream stabilizes april 2025 what's new? system maintenance badge & status iris+ will now include a notification indicating when the platform will undergo a regular system update and maintenance process this badge will show both before and after the portal login instead of solely relying on emails notifying you when the maintenance will occur, all users will now be alerted and notified before the upgrade begins, ensuring that all customers will be reminded promptly without checking any emails what's improved? improved alarm handling behavior in the portal the alarm handling function in iris+ has been updated to provide an easier means to handle alarms in the monitor view this improvement includes increasing the size of the image pop up for easier viewing non critical video options have been addressed and removed from the pop up to provide a clearer focus on the alarm itself upcoming improvements to platform usability we are also deploying improvements to the general usability of iris+ this includes elements such as providing a usable navigation function within the camera view to better navigate through the folder tree what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts issues found in the back end that negatively affect health services latency found in the monitor tab can cause the web page to crash incorrect url link sending cm customers to enterprise documentation inability to sort by time on the health status page health alerts fail to generate and send when the algorithm service stops and restarts march 2025 what's improved? edge update improved algorithms for loitering detection this release version provides improved loitering detection in iris+, greatly upgrading the perimeter security experience this enhances the accuracy and frequency of events for customers that require events generated when there are instances of people hanging out in at risk areas for far too long infrastructure improvements this release will also include improvements made towards back end services, to reduce the issue where edge devices run out of capacity, further reducing the chances of events not being logged what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts missed detections that occur one minute before midnight february 2025 what's new? improved system and device health status reporting this release will provide a significant improvement to the iris+ health status reporting all device status processes have gone through a major undertaking, with enhancements from health status generation to health status reporting customers will experience quicker alerts with more accuracy and reliability, allowing you to know exactly what's happening with your hardware additionally, we have included some improvements to the health status page to ensure that all necessary information is updated accurately what's fixed? we've also added a few fixes to this version missing option to attach and detach camera to a device incorrect device status found on the devices page long delays to updated event statuses january 2025 what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi accounts disk space goes beyond 80% usage capacity and hits 100% memory consumption without warning december 2024 what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi customers immix integration fails to send events properly due to a dns error analytic service fails to stream from a configured clip and does not attempt to retry innovi sends the wrong url for an event image and event video november 2024 what's improved? updated the analytics service version for virtual edges improved back end connectivity between services what's fixed? fixes were applied to issues found in the core for ir+ cm and innovi customers edge device stopped working with the digital io version and the device profile october 2024 what's fixed? fixes were applied to integration issues found in iris+ for cm customers fixed dns errors with immix integrations in certain cases that could result in events being delayed or preventing events from being sent properly fixed confusing error messages found from the invocation results of an immix integration