Latest updates
Updates to IRIS+ are typically done through system maintenance windows, generally scheduled on Tuesdays at 15:00 CEST. When a system update is scheduled, a badge gets displayed at the top right side of the screen with the set date and time for maintenance.
To get notified about any status updates through email, subscribe to the IRIS+ system maintenance page at status.irisity.io.
IRIS+ will now include a notification indicating when the platform will undergo a regular system update and maintenance process.
This badge will show both before and after the portal login:
Instead of solely relying on emails notifying you when the maintenance will occur, all users will now be alerted and notified before the upgrade begins, ensuring that all customers will be reminded promptly without checking any emails.
The alarm handling function in IRIS+ has been updated to provide an easier means to handle alarms in the monitor view. This improvement includes
- Increasing the size of the image pop-up for easier viewing
- Non-critical video options have been addressed and removed from the pop-up to provide a clearer focus on the alarm itself.
We are also deploying improvements to the general usability of IRIS+. This includes elements such as:
- Providing a usable navigation function within the camera view to better navigate through the folder tree
Fixes were applied to issues found in the core for IR+ CM and innoVi accounts:
- Issues found in the back end that negatively affect health services.
- Latency found in the monitor tab can cause the web page to crash.
- Incorrect URL link sending CM customers to Enterprise documentation.
- Inability to sort by time on the health status page.
- Health alerts fail to generate and send when the algorithm service stops and -restarts.
This release version provides improved loitering detection in IRIS+, greatly upgrading the perimeter security experience. This enhances the accuracy and frequency of events for customers that require events generated when there are instances of people hanging out in at-risk areas for far too long.
This release will also include improvements made towards back-end services, to reduce the issue where edge devices run out of capacity, further reducing the chances of events not being logged.
Fixes were applied to issues found in the core for IR+ CM and innoVi accounts:
- Missed detections that occur one minute before midnight.
This release will provide a significant improvement to the IRIS+ health status reporting. All device status processes have gone through a major undertaking, with enhancements from health status generation to health status reporting.
Customers will experience quicker alerts with more accuracy and reliability, allowing you to know exactly what's happening with your hardware.
Additionally, we have included some improvements to the health status page to ensure that all necessary information is updated accurately.
We've also added a few fixes to this version
- Missing option to attach and detach camera to a device
- Incorrect device status found on the devices page
- Long delays to updated event statuses
Fixes were applied to issues found in the core for IR+ CM and innoVi accounts:
- Disk space goes beyond 80% usage capacity and hits 100% memory consumption without warning.
Fixes were applied to issues found in the core for IR+ CM and innoVi customers:
- Immix integration fails to send events properly due to a DNS error.
- Analytic service fails to stream from a configured clip and does not attempt to retry.
- InnoVi sends the wrong URL for an event image and event video.
- Updated the analytics service version for virtual edges.
- Improved back-end connectivity between services.
Fixes were applied to issues found in the core for IR+ CM and innoVi customers:
- Edge device stopped working with the digital IO version and the device profile.
Fixes were applied to integration issues found in IRIS+ for CM customers:
- Fixed DNS errors with Immix integrations in certain cases that could result in events being delayed or preventing events from being sent properly.
- Fixed confusing error messages found from the invocation results of an Immix integration